Commusoft
Manage Your Field Operations From Any Location
Manage the entire flow of deploying engineers to the field with Commusoft. From the customer booking the job, allocation, keeping the customer informed with the progress of each job, stock control, issuing certificates where appropriate to gathering customer feedback.
The system gives you the ability to invoice your client directly by the engineer or from the office and even takes payment onsite with all the information flowing seamlessly into Sage Business Cloud Accounting.
Benefits
Manage customer data online
Commusoft can track all of your customer and related data in a searchable, cloud-based database. With field service businesses in mind, Commusoft records details such as landlords, estate agents,... show more
Commusoft can track all of your customer and related data in a searchable, cloud-based database. With field service businesses in mind, Commusoft records details such as landlords, estate agents, appliances, work history, on-site photos, and more. show less
Forget paper certificates and go digital
Engineers can fill out a variety of industry-standard certificates via the Commusoft phone or tablet app, straight from the job site – meaning no more messy or lost paper pads! Certificates feature... show more
Engineers can fill out a variety of industry-standard certificates via the Commusoft phone or tablet app, straight from the job site – meaning no more messy or lost paper pads! Certificates feature your company branding and logos, compliant electronic signatures, and can immediately be shared with the customer by email. show less
Automatically send digital service reminders
Never miss a service call, and make sure you hit all of your SLAs.
Never miss a service call, and make sure you hit all of your SLAs.
Details
- Product
- Industries
- Additional Categories
- Developer
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